All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.97 % uptime
Today
Neon Giving Days Operational
90 days ago
100.0 % uptime
Today
Neon CCM Operational
90 days ago
100.0 % uptime
Today
Arts People Operational
90 days ago
99.97 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (September 20, 2025 Product Release) Sep 20, 2025 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on September 20 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM September 20 product release, and release notes will be available by September 19.
Posted on Aug 25, 2025 - 17:01 CDT
Sep 6, 2025

No incidents reported today.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Resolved - This issue has been resolved.
Aug 28, 11:25 CDT
Monitoring - A fix has been implemented and login access issues are resolved. We are monitoring the issue to ensure it doesn't reoccur.
Aug 28, 10:39 CDT
Investigating - Some Clients are reporting intermittent issues logging in via Google Chrome. At the moment, login access appears to be working as expected on other browsers. We are investigating this issue and will update the status as we learn more.
Aug 28, 10:08 CDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Completed - The scheduled maintenance has been completed.
Aug 23, 03:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 02:00 CDT
Scheduled - Neon CRM will be undergoing scheduled maintenance on August 23 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM August 23 product release, and release notes will be available by Friday, August 22.
Jul 28, 09:35 CDT