Neon CRM: Login and loading issues for customers with an SSL certificate (custom domain)

Incident Report for Neon One

Resolved

Neon CRM was unable to load correctly or complete login from apx. 5:00am-1:00pm CST on June 13, 2026, for some customers with an SSL certificate (custom domain) applied to their systems. This issue has been resolved and the change creating this error was rolled back.

Posted Jun 13, 2026 - 13:00 CDT