All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.99 % uptime
Today
Neon Giving Days Operational
90 days ago
100.0 % uptime
Today
Neon CCM Operational
90 days ago
99.85 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Neon CRM will be undergoing scheduled maintenance on Saturday, May 11 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM May product release, and release notes will be available by May 10.
Posted on Apr 15, 2024 - 09:09 CDT
Past Incidents
Apr 17, 2024

No incidents reported today.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:00 CDT
Scheduled - Neon CRM will be undergoing scheduled maintenance on Saturday, April 13 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM April product release, and release notes will be available by April 12.
Mar 18, 13:13 CDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This issue has been resolved. Charges are processing normally.
Apr 9, 10:17 CDT
Monitoring - We are aware of a potential delay in some credit cards processing. You may see credit cards remain in the Pending status for longer than usual.

We will continue to monitor the situation and post updates as we learn more.

Apr 8, 13:43 CDT
Apr 8, 2024
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.