Update - Our partners at PayPal are finalizing a fix for the Venmo button visibility issue on iOS (non-Safari browsers). The current estimated resolution window is late April. We are in active communication with their team and will provide the exact resolution date as soon as it becomes available.
Apr 21, 2026 - 15:16 CDT
Apr 21, 2026 - 15:16 CDT
Update - We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
Mar 10, 2026 - 16:12 CDT
Mar 10, 2026 - 16:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 06, 2026 - 13:54 CST
Mar 06, 2026 - 13:54 CST
About This Site
Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.
Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com
Neon Pay
Operational
Neon CRM
Operational
Arts People
Operational
Neon Websites
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Neon CRM Scheduled Maintenance (May 16, 2026 Product Release) May 16, 2026 02:00-04:00 CDT
Neon CRM will be undergoing scheduled maintenance on May 16, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM May 16 product release, and release notes will be available by May 15.
Posted on Apr 23, 2026 - 11:42 CDT
Posted on Apr 23, 2026 - 11:42 CDT