All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.99 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Arts People Scheduled Maintenance (2/24/26) Feb 24, 2026 04:00-05:00 CST

Please be advised that Arts People will be undergoing a scheduled database update on Tuesday, February 24, starting at 2:00 AM PST. During this time, both the administrative back end and all public-facing pages will be unavailable. We expect the system to be fully restored within one hour.
Posted on Feb 20, 2026 - 15:14 CST

Neon CRM Scheduled Maintenance (March 14, 2026 Product Release) Mar 14, 2026 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on March 14, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM March 14 product release, and release notes will be available by March 13.
Posted on Feb 09, 2026 - 11:42 CST
Feb 20, 2026

No incidents reported today.

Feb 19, 2026
Arts People Scheduled Maintenance (2/19/2026)
Completed - The scheduled maintenance has been completed.
Feb 19, 04:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 04:00 CST
Scheduled - Arts People will be undergoing scheduled maintenance on 2/19/2026 with expected downtime between 2-2:05am PST. During this period users will not be able to login to Arts People admin or access public pages.
Feb 17, 16:03 CST
Feb 18, 2026

No incidents reported.

Feb 17, 2026
Arts People Scheduled Maintenance (2/17/2026)
Completed - The scheduled maintenance has been completed.
Feb 17, 00:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 CST
Scheduled - Arts People will be undergoing scheduled maintenance on 2/17/2026 with expected downtime between 2-2:05am PST. During this period users will not be able to login to Arts People admin or access public pages.
Feb 16, 15:24 CST
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Neon CRM Scheduled Maintenance (Feb 7 Product Release)
Completed - The scheduled maintenance has been completed.
Feb 7, 02:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:00 CST
Scheduled - Neon CRM will be undergoing scheduled maintenance on February 7, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM Feb 7 product release, and release notes will be available by February 6 in the Support Center and via an announcement inside CRM.
Jan 12, 12:59 CST
Feb 6, 2026

No incidents reported.

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