All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
100.0 % uptime
Today
Neon Giving Days Operational
90 days ago
100.0 % uptime
Today
Neon CCM Operational
90 days ago
100.0 % uptime
Today
Arts People Operational
90 days ago
99.97 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (July 26 Product Release) Jul 26, 2025 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on July 26, 2025 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM July 26, 2025 product release, and release notes will be available by July 25.
Posted on Jun 30, 2025 - 16:03 CDT
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Arts People Outage
Resolved - system performance has returned to normal
Jul 1, 15:36 CDT
Update - Developers are continuing to work on a fix for this issue but system is slowly coming back to normal on its own as loads are diminishing. We apologize for the inconvenience and will keep you updated.
Jul 1, 15:08 CDT
Identified - Our developers have identified the cause of the outage. We have temporarily neutralized the cause but are working on a more permanent fix. Until then users will experience slower load times.
Jul 1, 14:33 CDT
Investigating - Arts People is currently experiencing an outage. Team is investigating.
Jul 1, 14:11 CDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Neon CRM Scheduled Maintenance (June 28 Product Release)
Completed - The scheduled maintenance has been completed.
Jun 28, 03:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:00 CDT
Scheduled - Neon CRM will be undergoing scheduled maintenance on June 28, 2025 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM June 28 product release, and release notes will be available by June 27.
Jun 9, 18:03 CDT
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage