Update - Our partners at PayPal implemented a fix for the Venmo button visibility issue on iOS (non-Safari browsers) the resolution applied to both Safari and Chrome. It appears there is a persistent issue seeing the Venmo button when utilizing the Google app. We are in active communication with their team to work toward a full resolution.
Jun 05, 2026 - 14:58 CDT
Jun 05, 2026 - 14:58 CDT
Update - Our partners at PayPal are finalizing a fix for the Venmo button visibility issue on iOS (non-Safari browsers). The current estimated resolution window is late April. We are in active communication with their team and will provide the exact resolution date as soon as it becomes available.
Apr 21, 2026 - 15:16 CDT
Apr 21, 2026 - 15:16 CDT
Update - We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
Mar 10, 2026 - 16:12 CDT
Mar 10, 2026 - 16:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 06, 2026 - 13:54 CST
Mar 06, 2026 - 13:54 CST
About This Site
Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.
Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com
Neon Pay
Operational
Neon CRM
Operational
Arts People
Operational
Neon Websites
Operational
Operational
Degraded Performance
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Major Outage
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
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Scheduled Maintenance
Arts People Scheduled Maintenance (June 9 Product Release) Jun 9, 2026 10:00-12:00 CDT
Arts People will be undergoing scheduled maintenance for a small release batch of fixes between 10am-12pm CT on June 9, 2026. No downtime is anticipated for this scheduled release.
Posted on Jun 05, 2026 - 17:07 CDT
Posted on Jun 05, 2026 - 17:07 CDT
Neon CRM Scheduled Maintenance (June 13 Product Release) Jun 13, 2026 02:00-04:00 CDT
Neon CRM will be undergoing scheduled maintenance on June 13, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM June 13 product release, and release notes will be available by June 12.
Posted on May 18, 2026 - 10:49 CDT
Posted on May 18, 2026 - 10:49 CDT