All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.94 % uptime
Today
Neon Giving Days Operational
90 days ago
99.96 % uptime
Today
Neon CCM Operational
90 days ago
99.96 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Neon CRM Scheduled Maintenance (July 27 Product Release) Jul 27, 2024 02:00-04:00 CDT
Neon CRM will be undergoing scheduled maintenance on July 27, 2024 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM July 27 product release, and release notes will be available in-product by July 25.
Posted on Jul 01, 2024 - 09:52 CDT
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024
Neon CRM: Custom Domain 403 Error Issue
Resolved - No further issues were found; this incident has been resolved.
Jul 25, 13:38 CDT
Monitoring - The issue with loading Neon CRM for users with custom domains has been resolved. We are continuing to monitor the situation.
Jul 25, 11:50 CDT
Update - The issue with loading Neon CRM for users with custom domains has been resolved. We are continuing to monitor the situation.
Jul 25, 11:49 CDT
Identified - We have identified an issue affecting Neon CRM systems with custom domains where users may be encountering 403 Forbidden Errors when attempting to load forms & pages. We will provide an update as soon as it is available.
Jul 25, 11:11 CDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Neon CRM Performance Issues
Resolved - This incident has been resolved.
Jul 15, 16:54 CDT
Monitoring - Slowness with loading Neon CRM forms & pages should now be resolved. We are continuing to monitor the situation.
Jul 15, 12:40 CDT
Investigating - Some users have reported issues with Neon CRM forms & pages loading slowly. We are actively investigating the issue and will provide updates as soon as they are available.
Jul 15, 11:15 CDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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