All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
99.66 % uptime
Today
Neon CRM Operational
90 days ago
100.0 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (June 13 Product Release) Jun 13, 2026 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on June 13, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM June 13 product release, and release notes will be available by June 12.
Posted on May 18, 2026 - 10:49 CDT
Jun 12, 2026

No incidents reported today.

Jun 11, 2026
Venmo button not appearing in browsers other than Safari on iOS devices
Resolved - Our partners at PayPal implemented a fix for the Venmo button visibility issue on iOS (non-Safari browsers) the resolution applied to both Safari and Chrome. We are working with Paypal to resolve an issue with the Venmo button appearing when utilizing the Google app. We are in active communication with their team to work toward a full resolution.
Jun 11, 08:46 CDT
Update - Our partners at PayPal implemented a fix for the Venmo button visibility issue on iOS (non-Safari browsers) the resolution applied to both Safari and Chrome. It appears there is a persistent issue seeing the Venmo button when utilizing the Google app. We are in active communication with their team to work toward a full resolution.
Jun 5, 14:58 CDT
Update - Our partners at PayPal are finalizing a fix for the Venmo button visibility issue on iOS (non-Safari browsers). The current estimated resolution window is late April. We are in active communication with their team and will provide the exact resolution date as soon as it becomes available.
Apr 21, 15:16 CDT
Update - We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
Mar 10, 16:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 13:54 CST
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Arts People Scheduled Maintenance (June 9 Product Release)
Completed - The scheduled maintenance has been completed.
Jun 9, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:00 CDT
Scheduled - Arts People will be undergoing scheduled maintenance for a small release batch of fixes between 10am-12pm CT on June 9, 2026. No downtime is anticipated for this scheduled release.
Jun 5, 17:07 CDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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