All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Neon Pay Operational
90 days ago
99.98 % uptime
Today
Neon CRM Operational
90 days ago
99.98 % uptime
Today
Arts People Operational
90 days ago
99.98 % uptime
Today
Neon Websites Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (July 11th Product Release) Jul 11, 2026 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on July 11th with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM July 11th product release, and release notes will be available by July 10th.
Posted on Jun 15, 2026 - 08:09 CDT
Jul 9, 2026

No incidents reported today.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Resolved - We are monitoring the situation closely to ensure the issue does not recur. If you are still experiencing issues please reach out to Arts People support for assistance. Thank you again for your patience.
Jul 7, 16:25 CDT
Investigating - We've identified an intermittent issue causing some pages to load slowly, in some cases up to 30 seconds. Our team is actively investigating the root cause, and we'll share updates as soon as they're available. Thank you for your patience in the meantime.
Jul 7, 15:25 CDT
Completed - The scheduled maintenance has been completed.
Jul 7, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 CDT
Scheduled - Arts People will be undergoing scheduled maintenance for a production release between 9am-11am CT on July 7, 2026. No downtime is anticipated for this scheduled release.
Jun 29, 11:55 CDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Completed - The scheduled maintenance has been completed.
Jun 29, 11:52 CDT
Scheduled - Arts People will be undergoing scheduled maintenance for a production release on June 29, 2026. No downtime is anticipated for this scheduled release.
Jun 29, 11:52 CDT
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.