All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.99 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Arts People Scheduled Maintenance (3/3/26) Mar 3, 2026 00:00-01:00 CST

Please be advised that Arts People will be undergoing a scheduled database update on Tuesday, March 3, starting at 12:00 AM CST. During this time, both the administrative back end and all public-facing pages will be unavailable. We expect the system to be fully restored within one hour.
Posted on Feb 26, 2026 - 11:13 CST

Neon CRM Scheduled Maintenance (March 14, 2026 Product Release) Mar 14, 2026 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on March 14, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM March 14 product release, and release notes will be available by March 13.
Posted on Feb 09, 2026 - 11:42 CST
Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 04:00 CST
Scheduled - Please be advised that Arts People will be undergoing a scheduled database update on Tuesday, February 24, starting at 2:00 AM PST. During this time, both the administrative back end and all public-facing pages will be unavailable. We expect the system to be fully restored within one hour.
Feb 20, 15:14 CST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Completed - The scheduled maintenance has been completed.
Feb 19, 04:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 04:00 CST
Scheduled - Arts People will be undergoing scheduled maintenance on 2/19/2026 with expected downtime between 2-2:05am PST. During this period users will not be able to login to Arts People admin or access public pages.
Feb 17, 16:03 CST
Feb 18, 2026

No incidents reported.

Feb 17, 2026
Completed - The scheduled maintenance has been completed.
Feb 17, 00:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 CST
Scheduled - Arts People will be undergoing scheduled maintenance on 2/17/2026 with expected downtime between 2-2:05am PST. During this period users will not be able to login to Arts People admin or access public pages.
Feb 16, 15:24 CST
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.