Update - We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
Mar 10, 2026 - 16:12 CDT
Mar 10, 2026 - 16:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 06, 2026 - 13:54 CST
Mar 06, 2026 - 13:54 CST
About This Site
Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.
Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com
Neon Pay
Operational
Neon CRM
Operational
Arts People
Operational
Neon Websites
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Neon CRM Scheduled Maintenance (April 18th) Apr 18, 2026 02:00-04:00 CDT
Neon CRM will be undergoing scheduled maintenance on April 18th with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM April 18th product release, and release notes will be available by April 17th.
Posted on Mar 16, 2026 - 11:05 CDT
Posted on Mar 16, 2026 - 11:05 CDT