All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
Neon CRM Operational
Arts People Operational
Neon Websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (November 14th, 2026 Product Release) Nov 14, 2026 02:00-04:00 CST

Neon CRM will be undergoing scheduled maintenance on November 14th, 2026 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM November 14th product release, and release notes will be available by November 13th.
Posted on Nov 02, 2026 - 08:38 CST

Nov 3, 2026

PNC Authorize.net maintenance for Neon CRM
Completed - The scheduled maintenance has been completed.
Nov 3, 02:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 CST
Scheduled - We’ll perform scheduled maintenance on Tuesday, November 3 from 12:00 AM to 2:00 AM CST. Neon CRM NGE customers who process payments through PNC Authorize.net will have about 15 minutes during this window when transactions can’t be processed. No other customers or payment methods are affected. We’ll post an update when the work is complete.
Nov 2, 09:13 CST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Chariot DAFpay Scheduled Maintenance for Vanguard Charitable
Completed - The scheduled maintenance has been completed.
Oct 26, 07:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 15:41 CDT
Scheduled - Vanguard Charitable will be temporarily unavailable through Chariot DAFpay starting August 31, 2026 while Chariot completes planned maintenance related to the Vanguard Charitable integration. During this time, donors will not be able to make grants from Vanguard Charitable accounts through DAFpay.

All other DAFpay providers will remain available. A follow-up update will be shared once service for Vanguard Charitable has been restored.
Sep 14, 14:44 CDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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