Update - We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.
Mar 10, 2026 - 16:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 06, 2026 - 13:54 CST

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Neon CCM has transitioned to Libera; for any CCM-related questions or support needs, please contact civicoresupport@libera.com

Neon Pay Operational
90 days ago
99.66 % uptime
Today
Neon CRM Operational
90 days ago
100.0 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 19, 2026

No incidents reported today.

Apr 18, 2026
Completed - The scheduled maintenance has been completed.
Apr 18, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 CDT
Scheduled - Neon CRM will be undergoing scheduled maintenance on April 18th with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM April 18th product release, and release notes will be available by April 17th.
Mar 16, 11:05 CDT
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Resolved - A fix for this issue has been released, resolving the error. Please reach out to Arts People support with any questions or if this issue persists.
Apr 13, 09:55 CDT
Identified - Admin users during login to the Arts People application are seeing a message stating, "ERROR: constraint "primary_key" for table "db_t_page_history" does not exist." Please note that the Arts People engineering team is aware of the error being surfaced and are working to resolve. In the meantime, selecting the Administrator Login button WILL bring the user into the application as expected.

Please reach out to Arts People support if you are unable to get into the application after selecting Administrator Login when seeing this error.

Apr 13, 08:46 CDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.