All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
100.0 % uptime
Today
Neon CRM Operational
90 days ago
99.91 % uptime
Today
Neon Giving Days Operational
90 days ago
99.87 % uptime
Today
Neon CCM Operational
90 days ago
99.87 % uptime
Today
Arts People Operational
90 days ago
99.97 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Neon CRM Scheduled Maintenance (October 19th, 2024) Oct 19, 2024 02:00-04:00 CDT
Neon CRM will be undergoing scheduled maintenance on Saturday, October 19th, 2024 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM October 19th product release, for which release notes will be available by October 18th.
Posted on Sep 23, 2024 - 09:20 CDT
Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
Neon CRM 502 (Bad Gateway) Errors
Resolved - 502 (Bad Gateway) errors should no longer be encountered on Neon CRM pages. We believe the issue to have originated with Amazon Web Services. If you encounter any further errors, please contact our Support team.
Oct 1, 14:15 CDT
Investigating - We are aware of some users encountering 502 (Bad Gateway) errors when accessing Neon CRM pages, and are actively investigating.
Oct 1, 13:53 CDT
Arts People Performance Issues
Resolved - Arts People experienced intermittent outages and slowdowns for some users beginning at 11:01 AM CT . The issue was resolved at 11:28 AM CT.

Our team is actively investigating the cause of this issue to prevent future interruptions. We will take appropriate measures to ensure system stability moving forward.

Thank you for your patience, and we apologize for any inconvenience caused.
Oct 1, 11:00 CDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage