All Systems Operational

About This Site

Updates related to status of Neon One products. Status page for Neon Fundraise (Rallybound) can be found here: Neon Fundraise Status.

Uptime over the past 90 days. View historical uptime.
Neon Pay Operational
90 days ago
99.97 % uptime
Today
Neon CRM Operational
90 days ago
100.0 % uptime
Today
Neon Giving Days Operational
90 days ago
99.98 % uptime
Today
Neon CCM Operational
90 days ago
99.98 % uptime
Today
Arts People Operational
90 days ago
100.0 % uptime
Today
Neon Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Neon CRM Scheduled Maintenance (June 7 Product Release) Jun 7, 2025 02:00-04:00 CDT

Neon CRM will be undergoing scheduled maintenance on Saturday, June 7 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM June 7 product release, and release notes will be available by June 6.
Posted on May 12, 2025 - 14:15 CDT
May 15, 2025

No incidents reported today.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Neon CRM Scheduled Maintenance (May 10 Product Release)
Completed - The scheduled maintenance has been completed.
May 10, 02:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 CDT
Scheduled - Neon CRM will be undergoing scheduled maintenance on May 10 with expected downtime between 2-4am CST. This maintenance period is for the Neon CRM May 10 product release, and release notes will be available by May 9 with full details.
Apr 14, 12:38 CDT
May 9, 2025
System Slowdown - Arts People / 5/9/2025
Resolved - This incident has been resolved
May 9, 14:14 CDT
Monitoring - Earlier today, we identified a query that caused a temporary slowdown in our system's performance. Our team promptly resolved the issue, and all systems are now operating normally. We're implementing a permanent fix to prevent this from happening again and will continue to monitor performance closely throughout the day. Thank you for your patience.
May 9, 12:27 CDT
May 8, 2025
Neon CCM Slowdown
Resolved - All systems are currently operating as expected. Please contact our support team with any additional concerns.
May 8, 09:58 CDT
Monitoring - We have investigated the issue and determined all systems are currently operating as expected. We are continuing to closely monitor. Please contact our support team with any additional concerns.
May 7, 12:19 CDT
Investigating - We are currently investigating reports of slow connections on Neon CCM systems. We will post updates on this page as we have more information.
May 7, 11:27 CDT
May 7, 2025
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

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