Neon CRM Limited Service Slowdown

Incident Report for Neon One

Resolved

This issue has been resolved.

Posted Dec 05, 2023 - 16:15 CST

Monitoring

A fix has been implemented and we are monitoring. Performance has returned to normal.

Posted Dec 05, 2023 - 14:59 CST

Identified

We are aware of an issue causing slow page loading for several Neon CRM systems, including both user pages and constituent pages. We are implementing a fix for this issue and expect it to be resolved shortly.

Posted Dec 05, 2023 - 14:47 CST

This incident affected: Neon CRM.