NextGen Events – Credit Card Processing Unavailable

Incident Report for Neon One

Resolved

Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.
Posted Oct 08, 2026 - 17:46 CDT

Identified

We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.
Posted Oct 08, 2026 - 17:23 CDT
This incident affected: Neon Pay and Neon CRM.
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