Neon CRM system slowdown

Incident Report for Neon One

Resolved

This issue has been resolved. We will continue to monitor to ensure this issue does not recur. Thank you again for your patience and understanding.

Posted Dec 16, 2025 - 14:14 CST

Monitoring

A fix has been implemented and service has restored to normal response times. We are continuing to monitor the situation to ensure the issue does not recur. Thank you for your patience.

Posted Dec 16, 2025 - 11:22 CST

Identified

We are aware of a slowdown in Neon CRM which caused some users to experience issues with logging in and accessing specific features. We have identified a fix and are continuing to monitor the situation. Thank you for your patience and understanding.

Posted Dec 16, 2025 - 10:54 CST

This incident affected: Neon CRM.