Neon Pay Scheduled Maintenance

Scheduled Maintenance Report for Neon One

Completed

The scheduled maintenance has been completed.

Posted Apr 20, 2025 - 03:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 20, 2025 - 02:00 CDT

Scheduled

Please advise your constituents that Neon Pay will not process payments for Neon CRM, Neon Fundraise, Neon Giving Days, Neon CCM, and Arts People between 3:00 AM - 4:00 AM EDT on Sunday, April 20, 2025. The outage is necessary to perform database maintenance that will ensure continued reliability and performance improvement. We apologize for any inconvenience this may cause. If you have questions, please reach out to our Neon One support team at paysupport@neonone.com.

Posted Apr 09, 2025 - 09:03 CDT

This scheduled maintenance affected: Neon Pay.