Disruption to Email service

Incident Report for Neon One

Resolved

After further monitoring, no additional issues have been reported. The incident has been resolved. Thanks for your patience!

Posted Aug 10, 2025 - 15:22 CDT

Monitoring

We've identified the issue and implemented a fix. Currently, we are monitoring to ensure no further action is needed.

Posted Aug 10, 2025 - 14:39 CDT

Identified

Our team has identified the cause of this issue and is working towards a resolution. We will continue to provide updates as we address the problem.

Posted Aug 10, 2025 - 14:08 CDT

Update

We are continuing to investigate this issue.

Posted Aug 10, 2025 - 13:30 CDT

Investigating

Neon CRM is experiencing a disruption with its email service. Users have reported an inability to send emails. We are investigating this issue and will provide updates as we work towards resolution.

Posted Aug 10, 2025 - 13:29 CDT

This incident affected: Neon CRM.